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Henry Glickel
Henry Glickel, CPC, CERS is Manager of Talent Acquisition and Employee Retention for By Appointment Only, Inc. (BAO). In his 18-year career in recruiting, Henry has successfully filled over 900 searches. Henry earned the H. Michael Boyd Excellence in Employment Award from the Association of Employment Professionals (AOEP) in 2012. In 2006 he was awarded "Most Valuable Player" by the president of BAO, Inc. An acknowledged leader in the industry, Henry has been published several times in industry and business publications. He is currently at work on a recruiting book. https://www.linkedin.com/in/henryglickel/

Recruitment Era 3: Revolutionizing the Staffing Industry (Late 1990s-2005)

  By Henry Glickel  |    Wednesday September 13, 2023



In the late 1990s to 2005, the world witnessed a significant transformation in the way the staffing and hiring industry operated. This period, known as Recruitment Era 3, was characterized by advancements in technology that revolutionized the recruitment process. Building upon the groundwork laid by the previous two eras, Era 3 marked a turning point where technology took center stage and reshaped the power dynamics between recruiters and job candidates. The key developments that shaped this era and transformed the recruitment landscape include: 

Technological Advancements Set the Stage

Recruitment Eras 1 and 2 were instrumental in laying the foundation for the changes that would come in Era 3. The widespread adoption of email, cellphones, and websites with job boards during the earlier eras had already begun to shape the industry. However, websites during this period were often limited in terms of interactivity, graphics, and features due to the limitations in loadability speeds for most users. Websites were essentially online brochures, providing basic information about companies and job opportunities.

Shift in Power Dynamics

One of the most significant changes during Recruitment Era 3 was the shift in power dynamics between recruiters and job candidates. With the advent of technology, individuals became more open and accessible to recruiters. Candidates were encouraged to have a recruiter represent them to potential employers, similar to how athletes have sports agents representing them. This shift empowered candidates by allowing them to leverage the expertise and connections of recruiters to enhance their job search.

Job Boards and Increased Accessibility

The rise of job boards played a pivotal role in Era 3. The first official launch of job board sites took place in 1992 when Bill Warren introduced 'Online Career Center.' Job boards made it easier for candidates to find job openings and apply for positions. Instead of relying solely on print advertisements or physical job fairs, candidates could now access a wide range of job opportunities through websites, career portals, company career pages, and recruiters' opportunity pages. This increased accessibility empowered job seekers by providing them with a centralized platform to explore multiple opportunities.

Harnessing the Power of Social Media 

As the internet continued to evolve, social media platforms emerged as powerful tools for recruiters to find and connect with potential candidates. Platforms such as LinkedIn, Facebook, and Twitter became essential in the recruitment process, allowing recruiters to tap into a vast pool of talent. Social media platforms provide a powerful tool for networking, showcasing professional achievements, and gaining insights into company culture. Job seekers now have the ability to create dynamic online profiles, such as LinkedIn, that serve as virtual resumes, enabling recruiters to easily identify and assess their skills and experiences. Moreover, social media allows employers to actively engage with candidates through job postings, targeted advertisements, and interactive content, expanding the reach of their recruitment efforts. The accessibility and immediacy of social media have significantly accelerated the hiring process, facilitating quicker and more efficient connections between job seekers and employers in the digital age.

Transitioning from Physical to Digital Documentation

In the pre-digital era, leaving a company often meant carrying physical documentation, such as floppy disks or hard drives, containing important files or projects. However, with the advent of cloud storage and digital documentation, this practice began to change during Recruitment Era 3 Digital documentation has revolutionized the job searching process, providing individuals with greater convenience, efficiency, and accessibility in their job search endeavors. Gone are the days of mailing or hand-delivering physical resumes and cover letters. Instead, job seekers can now create and store their professional documents electronically, allowing for easy customization and distribution. With digital resumes, portfolios, and references, candidates can quickly tailor their application materials to specific job requirements and submit them instantaneously through online platforms or email. Additionally, digital documentation enables job seekers to showcase their skills and achievements through multimedia formats, such as video resumes or online portfolios, enhancing their chances of standing out in a competitive job market. Furthermore, the shift to digital documentation has simplified the application process for both job seekers and employers, as documents can be easily shared, tracked, and archived electronically, streamlining the hiring process and saving valuable time for all parties involved.

Conclusion

Recruitment Era 3, spanning the late 1990s to 2005, marked a transformative period for the staffing and hiring industry. Technological advancements, including email, cellphones, and websites with job boards, laid the groundwork for significant changes. The power dynamics between recruiters and candidates shifted, with individuals becoming more open and accessible to recruiters. Job boards and social media platforms emerged as powerful tools, making it easier for candidates to find job openings and for recruiters to connect with potential talent. The transition from physical to digital documentation further streamlined the recruitment process. These developments set the stage for future innovations in the field and continue to shape the way recruitment is conducted in the modern era


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