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Barb Bruno
Barb Bruno, CPC, CTS is recognized as a guru in our Profession who stands for “responsible recruiting.” Learn more by visiting: Top Tudor Producer site: https://www.topproducertutor.com

EARN RESPECT

  By Barb Bruno  |    Tuesday July 29, 2015



 

As an owner of a Staffing and Recruiting Firm, you feel you deserve the respect of your team.  Realities about respect include the following:

 

· Respect often begins with kindness 

· Respect is something you earn and can’t demand 

· Why actions always speak louder than words 

· How you can get more out of employees who respect you 

 

RESPECT BEGINS WITH KINDNESS 

It is easy to talk first and think later, but hurtful words that take a few second can cause damage that can last forever.  Ask yourself if it is more important for you to be right or for your team to be happy.  There are times in management when you can’t have both.

 

If you want to establish a strong influence on the team you supervise, you need to understand the critical role diplomacy can play in the level of success you attain.  Your people will tend to mirror back to you the same level of candor and kindness that you extend to them. 

 

RESPECT IS SOMETHING YOU EARN AND CAN’T DEMAND 

The only way to be respected as an owner or manager is  to demand it.  Leaders who are admired and respected have earned that admiration and respect.  Do you feel you are doing the right things to earn the respect of members on your team?

 

Respect is something you must earn as a leader.  The only person you can demand respect from is yourself.  Demand that you become more of the leader you were meant to be.  When you respect yourself and others, people will respect you in return. 

 

WHY ACTIONS ALWAYS SPEAK LOUDER THAN WORDS 

Walk The Walk 

One of the most common complaints I receive from recruiters is that their owners don’t provide a positive example for them to follow.  They almost live a double standard by saying one thing and doing another. You don’t want to wear the label “A.” People will judge you much more on what you do vs. what you say.  Your actions must also be predictable and consistent. 

 

HOW YOU CAN GET MORE OUT OF THE EMPLOYEES WHO RESPECT YOU 

Sales is a challenging profession filled with rejection, objections, disappointments and pressures to perform.  Even high compensation is not enough to make up for steep competition, demanding customers and finicky candidates. 

 

The following nine steps will show you how to get the most out of the people who work for you while you earn their respect:

 

Identify what is most important to each member of your sales team 

People do things for their own reasons – not yours 

Have goals written, posted and dated 

Back up goals with a dream board 

 

Mandate daily planning 

Ensures best use of time 

Six priorities closest to the money 

All outgoing calls

 

Monitor and manage by numbers, know daily results needed 

Require stats 

Know individual ratios 

 

Create contests and incentives where you need results 

Instant gratification works 

Food works 

Create contests everyone can win 

 

Consistent training 

Sales 

Negotiating 

Closing 

 

Build winning teams

Provide candidate specialists for rainmakers 

Focus your Big Billers on client development 

Set minimum standards of performance to ad team members 

 

Build on peer pressure 

Goals should be posted 

Production should be posted 

Year-to-date numbers should be posted 

Goals should never be erased 

 

Identify motivators 

Recognize outstanding efforts 

Be quick to compliment 

Get ideas from your sales team 

 

Always address the WIIFM

Focus on the WIIFM (What’s In It For Me) of your team always 

 

Follow this advice and you will not only earn the respect of your managers and employees, you will increase sales and profits!

*If you don’t have a consistent comprehensive training program, call today to arrange a FREE demo for Barb’s Top Producer Tutor by calling 219.663.9609.

If you enjoy Barb’s training, join her Premiere Coaching Club 

http://tptcoachingclub.com


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