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Well known for her 30 year history of high dollar production and growth-oriented leadership, Kathleen has worked extensively with companies and individuals to leverage learning as a business success strategy. Clients ask Kathleen to work with them on increasing Production, Profitability and building high-performing recruiting teams in the Executive Search, Perm and Staffing industries. Having served as Chief Learning Advocate with Global Recruiters Network, Inc (GRN), Kathleen worked with the almost 200 franchised offices to implement a learning strategy that increased system-wide and individual office revenues by launching over 1000 hours of annual learning content. While National Practice Leader with StarbridgeGroup, Inc. Kathleen worked with training and consulting companies around the world to recruit and hire executive talent to convert their business goals into reality. Her tenure in the learning business has included highs and lows in her various roles as practitioner, search team leader, building and managing a 15 person search firm, as a franchise owner and a franchise consultant and learning leader. Kathleen now works with a variety of recruiting and human capital companies as a speaker, trainer, coach and business consultant. Kathleen began her professional career in 1980 when she traveled around the country teaching sales effectiveness to thousands of fund raising executives on behalf of a national non-profit organization. After several years, Kathleen shifted into sales, starting with opening new territories and moving up to Vice President of Sales for an educational software firm. Moving into recruiting provided Kathleen with a powerful way to leverage her sales and executive experiences, and her long history of helping executives build organizations and struggle with career decisions established her as a trusted advisor and coach. Kathleen has remained a leader in the executive search industry for the last 20 years of her recruiting career, and was selected in 1995 for membership in the Pinnacle Society, a recruiting industry honor society recognizing 75 of the top executive recruiters in North America. Kathleen was honored to serve as President of this prestigious organization for 4 consecutive years, and has now returned to the organization as an honored member Emeritus. Kathleen’s core expertise is in helping others learn and get things done. Working with others as coach and consultant, she is known for helping her clients build dreams, make plans and execute to create results. Often that means laying out a roadmap, identifying roadblocks and building a detour so the journey is productive. Kathleen Kurke specializes in Productivity and Profitability Coaching in the Recruiting Industry. If you or your team would like to make better choices on working Job Orders to increase your production and pro tability, reach out to Kathleen at kathleentkurke@gmail.com.
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Truth From The Trenches: The Perils of Abundance by Kathleen Kurke
By Kathleen Kurke | Sunday November 13, 2017
The headlines are filled with articles the about the skills shortage, the talent gap and the resulting difficulties companies are experiencing. For many in our industry, our clients’ distress has resulted in an abundance of open Job Orders and us feeling like thanksgiving is now a year-round holiday. But rather than sitting back and gazing at our cornucopia of many openings, I suggest some discretion and moderation. Buzzkill, I know.
Not all Job Orders are created equal.
Instead of treating each new Job Order like it’s the latest photo on your Tinder feed, I recommend you spend time getting to know the back story behind each Job Order so you better determine which one(s) will create the highest payoff.
Too often, we evaluate a Job Order by its most obvious features: the size of the fee or the nice factor of the Hiring Manager. In truth, neither of those attributes and in any way predictive of the likelihood that you’ll successfully find a candidate that matches their criteria and addresses their need that they’ll actually hire, keep and pay your invoice. Just as your Tinder feed shows but one element of a prospective connection, so does judging a Job Order on fee potential give you real insight into it being smart to work.
Let’s peek behind the blinding allure of the “fee potential” curtain and identify the other variables that are far more likely to determine whether or job an open Job Order makes sense to work.
Let’s be real. “Fee potential” is never out of consideration when determining what level of effort you’ll invest in working a Job Order, but raise your hand if you (like me) have been burned when you’ve put lots of time and effort into a high-fee potential Job Order, only to have it never go anywhere because the hiring committee didn’t agree on the profile and they never got enough agreement to make a hire. Wait. Is it only me that’s been in that sad situation?
Take a broader perspective and realize that our likelihood of placing and collecting on a successful placement is a function of much more than just the glitzy fee potential. Score each of the open Job Orders on your list against the following:
Urgency: The speed with which the client will move in filling the position.
1: Eventually: Start Date is more than one quarter out, “as soon as possible”, whenever”, or some other non-decisive timeframe.
10: Now: Required start date is within one month and the hiring process will be completed within two weeks
Criticality: Degree to which the client values finding the “perfect” match over filling the position quickly.
Extremely Picky; Client will wait forever rather than risk hiring someone who is not a perfect fit
Accommodating: Client is willing to be more flexible in the hiring profile because it is so important to fill the position quickly. Client concentrates on “knocking in” rather than “knocking out”
Cooperativeness: The working relationship between recruiter and client.
Reluctant: Client has made it clear they would prefer not to hire through a recruiter
Fully cooperative: Client has given you an exclusive, takes your calls, trusts your judgment and sees candidates specifically on your recommendation
Fee Potential: The earnings potential from completing the search.
Reduced: Deeply discounted fee, extended guarantee and/or payment schedule
Full: Full fee with no exceptions to guarantee or payment policy
Hiring Process: Client’s commitment to predetermine the hiring process and their willingness to deviate if necessary
Unprepared: Client will be creating hiring process as you go along
Concise & Committed: Hiring process is clear, you understand it, client is committed to the process and is willing to deviate when necessary
Sell in v. Screen out: Degree to which the client takes ownership for selling candidates on taking the job
Blasé: Client believes that “it’s the candidates’ job to sell me on them”
Great Pitcher: Client will be aggressive in pursuing or “selling” candidates on taking the job
Job Appeal: Level of attraction the job will have to prospective recruits
Not Appealing: Major red flags around dimensions of the job, eg compensation, benefits, company reputation, travel or commuting requirements, duties and responsibilities
Enticing: The job is easy and fun to describe; compensation and benefits are attractive; the company has a good reputation in the candidate marketplace
Recruitability: Ease with which you’ll be able to identify & access the target candidate population
Difficult: Hiring profile is so attribute driven or generic that any human being qualifies
Easy: You have a You have a clear road map to the function/title and/or company affiliation of the desired candidate and are already connected on LI
Key Account Potential: Importance of this search on a long-term & repeat placement relationship with client
Low Return: Working on this search won’t do anything to help you get future business with this client
High Payoff: This client offers potential for 5+ placements per year and working on this search is critical to continuing the relationship
Desk Builder: Degree to which new candidates from this project will reduce cycle time on other searches
Limited: Candidates generated during this search do not and are not likely to match any other searches
Leverage-able: You can present candidates from this search on at least two other current Job Orders