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Frank Burtnett
Dr. Frank Burtnett is the former President of Education Now, an independent consulting firm headquartered in Springfield, Virginia and Rockport, Maine. Since 1995, he has served as the principal consultant to NAPS on certification, accreditation, credentialing and educational matters. He was recently elected to the National Association of Personnel Services (NAPS) Hall of Fame in recognition of his contributions to the professional development of search and staffing industry consultants. Frank is a counselor, educator, consultant, and author whose career has been dedicated to educational and career development issues, as well as service to the profession through management roles in professional counseling organizations. Today, he serves as an adjunct professor on the counselor education faculty of Marymount University in Arlington, Virginia. His most recent publication, Career Challenges, examines the things people “do wrong” and “don’t do” in their quest for career satisfaction, work life after COVID and life–work balance. Two earlier youth and young-adult oriented guidebooks concentrated on the school-to-college and education-to-work transitions. Frank earned a BS in education at Shippensburg University and an MA and an EdD in counseling at George Washington University. Frank Burtnett invites career questions to answer in his new Q&A on EMinfo. Submit to Frank at ednow@aol.com His book Career Challenges was published by the Rowman & Littlefield Publishing Group. You can order his book: Career Challenges here > https://rowman.com/ISBN/9781475868081/Career-Challenges-Straight-Talk-about-Achieving-Success-in-the-Technology-Driven-Post-COVID-World-of-Work-3rd-Edition

Impact of Artificial Intelligence on Careers and Occupations

  By Frank Burtnett  |    Wednesday June 28, 2023



EMinfo Reader: I'm getting a lot of inquiries from candidates for employment as to the careers and occupations that are going to be affected the most by artificial intelligence. What should I be telling them?

 

Dr. Burtnett: The recent advancements in artificial intelligence have stirred considerable curiosity across all career fields as to which occupations may be affected most by the robots and robotic capabilities that are arriving at a rapid pace in the global workplace.

In many instances artificial intelligence is influencing the work role and the manner in which the occupation has traditionally been performed as in the case of the teacher or professor who now must be concerned as to whether students are having robots perform the writing tasks associated with their assignments.

In other cases, robots are displaying a full capability for performing tasks that were once performed by humans.  Telemarketing roles, where robots make the initial screen calls head the list of occupations that have been made obsolete by these new technological applications.

Close behind are occupations associated with any businesses that rely on standard message creation to serve their customers or facilitates their services. Most notable are the FAQ (Frequently Asked Question) links on virtually every website that have replaced the human customer service representative.  

Earlier this year, the Forbes Website carried a story on industries and occupations project to be the most and least affected by artificial intelligence. They include the following:

Industries and Occupations Most Affected

·       Finance and banking

·       Media and marketing

·       Legal services

Industries and Occupations Least Affected

·       Manufacturing and industrial

·       Agriculture

·       Healthcare

 

Learn more...

https://www.forbes.com/sites/ariannajohnson/2023/03/30/which-jobs-will-ai-replace-these-4-industries-will-be-heavily-impacted/?sh=1f38b8125957


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